What will my responsibilities be?

You will troubleshoot hardware and software issues, assist staff with IT needs, and maintain IT inventory.

What qualifications are needed for this position?

A degree in IT or related field and experience in technical support.

Is this a part-time role?

Yes, this is a part-time hybrid role.

What salary can I expect?

The salary ranges from INR 35,000 to INR 45,000 monthly.

How can I apply for this job?

You can apply through our company's website.

SU

IT Support Specialist Role at Premier Retail Chain in Mumbai

Super Market and reatail chain business

We are seeking an IT Support Specialist to assist in troubleshooting and maintaining IT systems. You will work both remotely and onsite to provide technical support.

Mumbai, MH

Part time Hybrid

Apply Now

INR 35,000 - INR 45,000/month 2.0-4.0 yrs experience

Job Description

Step into a rewarding career as an IT Support Specialist with a renowned supermarket and retail chain in the bustling city of Mumbai. In this essential role, you will be at the forefront of troubleshooting and maintaining IT systems that are vital to our daily operations. Your technical expertise will ensure our technology infrastructure operates seamlessly, enabling our dedicated staff to deliver exceptional service to our valued customers.

This position offers the flexibility of both remote and onsite work, allowing you to engage with a variety of challenges. From resolving hardware and software issues to deploying innovative technology solutions, you will be instrumental in enhancing operational efficiency. Collaborating closely with team members from various departments, you will assess their IT needs and provide prompt support, significantly boosting their productivity.

In addition to troubleshooting, you will monitor system performance and ensure all IT equipment is in optimal working condition. You will also assist in the setup and installation of new systems, offering training and guidance to staff as necessary. Your ability to convey technical information in a clear and approachable manner will be key to your success in this role.

We seek a proactive individual with a solid understanding of IT systems and a genuine passion for problem-solving. Ideal candidates will have experience in a retail environment and be well-versed in various operating systems and troubleshooting techniques. This is an exciting opportunity to thrive in a vibrant retail atmosphere while advancing your IT career.

Key Responsibilities

Provide technical support to staff.
Diagnose and resolve IT issues.
Maintain records of IT inventory and assets.

Qualifications

Bachelor's degree in Information Technology or related field.
2-4 years of experience in IT support.
Strong problem-solving skills.

Skills

Required

Technical troubleshooting Customer service Knowledge of IT systems

Good to Have

Familiarity with retail software Certifications in IT support

Benefits & Perks

Flexible working hours.
Opportunity to work remotely.
Employee discounts on products.

Interested in this role?

Apply now and take the next step in your career

Apply for this Position